Software Engineer

Dialpad · Vancouver, Canadamid

In short

▸Desarrollar aplicaciones web y de escritorio escalables con tecnologías modernas.
▸Colaborar estrechamente con equipos de ciencia de datos para integrar IA en productos.
▸Destacar por tener un impacto real en experiencias de clientes mediante automatización con IA.

Requisito de inglés: comunicación efectiva en inglés (escrito y hablado).

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What they ask for

✓Experiencia comprobada como ingeniero full-stack.
✓Conocimiento sólido en desarrollo frontend y backend moderno.
✓Capacidad para liderar features de forma end-to-end.
✓Habilidades de colaboración con equipos de producto y ciencia de datos.
✓Experiencia en mentoría de ingenieros juniors.
✓Aportar iniciativas técnicas en equipos multifuncionales.

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JavaScriptTypeScriptReactNode.jsPythonPostgreSQLDockerKubernetesAWSRedis

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About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role We are seeking a talented, experienced Full-Stack Engineer passionate about building high-quality, scalable web applications with modern frontend and backend technologies. You will own significant features end-to-end, tackle technical hurdles, and enrich the team with your engineering experience, including mentoring junior engineers. You will guide projects in which multiple engineers collaborate to deliver major features. You will work jointly in a cross-functional team, including close collaboration with Product Managers to advocate for technical initiatives for the team. This position reports to our Engineering Manager, who is based in North America, and is looking for the person to join the team in our Vancouver, Canada Office. What you’ll do • Develop and maintain Dialpad's web & desktop applications using modern technologies. • Collaborate with the data science team to build a world-class A

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