Talent Pool - Customer Success Manager

Dlocaljunior

In short

→Gestionar relaciones con clientes clave en mercados emergentes.
→Ser el aliado principal del cliente para maximizar su uso de la plataforma de pagos.
→Formar parte de un equipo global diverso y en crecimiento.

Inglés avanzado

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What they ask for

✓Experiencia previa en soporte o gestión de clientes.
✓Habilidades analíticas para entender necesidades del cliente.
✓Capacidad para comunicarse de forma clara y efectiva.
✓Enfoque centrado en el cliente y orientado a resultados.
✓Disponibilidad para trabajar en horarios flexibles (por fusos horarios globales).
✓Inglés avanzado para comunicación con equipos y clientes internacionales.

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Who should you write to at Dlocal?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Why should you join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team. What's the opportunity? As our Customer Success Manager, you’ll play a key role in building and nurturing strong relationships with our customers. You’ll be the trusted partner they rely on — guiding them, supporting them, and helping them get the most out of our solutions. If you're a proactive and analytical professional who’s passionate about customer success and thrives in a dynamic, collaborative environment, we want to hear from you! This is a Talent Pool for you to show your interest in being part of the Customer Success Team at dLocal as a Customer Success Manager. As soon as we have the right position for you, we will contact you!

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