Forward Deployed Product Designer

Scaleai · New York, NY; Washington, DCsenior

In short

▸Diseñador de producto senior que trabaja directamente con clientes gubernamentales y de defensa en el campo.
▸Diseña experiencias B2B complejas, como paneles de control y alertas de datos, desde cero hasta su implementación.
▸El rol es forward-deployed: pasas tiempo en sitio con clientes, tomando decisiones de diseño sin supervisión.

Proficiency in English is required.

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What they ask for

✓10–15 años de experiencia en diseño de producto B2B o empresarial.
✓Experiencia probada en diseño end-to-end de productos complejos con alta ambigüedad.
✓Capacidad de trabajar en equipo con productos desde etapas tempranas, como socio de producto.
✓Experiencia directa con clientes en entornos gubernamentales o de defensa.
✓Trabajar en código junto a ingenieros, más allá de prototipos estáticos.
✓Capacidad de diseñar para flujos de trabajo intensivos en datos: dashboards, mapas, alertas, informes.

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wireframeshigh-fidelity mockupsinteractive prototypesdata-dense workflowsdashboardsmapping interfacesalerting systemsanalytical reporting toolscodedesign assets

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Scale is hiring a Senior/Staff Product Designer to lead product design for Scale's Public Sector business unit. The mission of Scale's Public Sector team is to bring AI-powered decision support directly to government and defense customers - deploying trusted, mission-critical tools in the field, not just building internal software. This role will own the end-to-end design of one of our core mission workflows: planning (synthesizing information for senior decision-makers), operations (surfacing high-signal alerts from complex data streams), or analytical (research and reporting tools) - partnering with product from day one to shape ambiguous, high-stakes problems into deployable customer-facing experiences. This is a forward-deployed role: you'll work directly and regularly on-site with government and defense customers, representing design in the room and building the trust needed to get stakeholder buy-in without a manager present. Responsibilities • Own end-to-end design - from ambiguous, undefined requirements through wireframes, high-fidelity mockups, and interactive prototypes - for a customer-facing government/defense product experience. • Partner directly with Product as a peer from the earliest stages of a project, not just at handoff. • Work forward-deployed, on-site with customers, building direct relationships and confidently socializing design decisions with stakeholders. • Design for complex, data-dense workflows: dashboards, mapping interfaces, alerting systems, and analytical reporting tools. • Work directly in code alongside engineers, going beyond static mockups to help build and refine the shipped experience. • Contribute design assets and interaction patterns back to the broader platform, not just the account or project you're staffed on. • Help calibrate and grow the design team by participating in portfolio reviews and interviews as we scale this function. • Navigate high ambiguity - customer requirements are often not clean or fully defined, and you'll need to help define them. Qualifications • 10–15 years of experience across a range of design settings and problem types. • Experience owning end-to-end B2B or enterprise product experiences at a senior/staff level. • Comfortable working with high ambiguity and evolving requirements, typical of early-stage government/enterprise engagements. <li class="font-claud

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