Senior Client Manager

Trueml · Remote in USARemotesenior

In short

▸Gerente de clientes senior que gestiona relaciones clave con instituciones financieras.
▸Día a día: coordinación con equipos internos, seguimiento de cuentas, presentaciones y resolución de problemas en tiempo real.
▸Destacado: trabajo con modelos predictivos de machine learning para optimizar resultados de deuda.

Experiencia trabajando con equipos internacionales o en entornos bilingües es deseable.

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What they ask for

✓Experiencia mínima de 5 años en gestión de cuentas o clientes en fintech o servicios financieros.
✓Habilidades demostradas en resolución de conflictos y negociación con clientes.
✓Capacidad para comunicar resultados técnicos a audiencias no técnicas.
✓Experiencia trabajando con equipos multidisciplinarios (producto, datos, ingeniería).
✓Conocimiento del ecosistema de deuda y servicios de crédito en EE.UU.
✓Disponibilidad para viajar ocasionalmente para reuniones con clientes.

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Who should you write to at Trueml?

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Why TrueAccord? TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.

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