Senior People Technology Analyst - Talent Acquisition

Twilio · Remote - USRemotesenior

In short

▸Analista senior de tecnología para reclutamiento, enfocado en optimizar flujos de contratación con herramientas como Workday y Greenhouse.
▸Trabajas con reclutadores y tecnólogos para diseñar, probar y mantener soluciones tecnológicas en el ciclo de contratación global.
▸Destacado: uso de IA en reclutamiento con decisiones humanas finales, trabajo remoto con eventos presenciales ocasionales.

Proficiency in English is required

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What they ask for

✓Experiencia en análisis de procesos de reclutamiento y ciclo de contratación.
✓Conocimiento avanzado de plataformas como Workday, Greenhouse, Eightfold y HackerRank.
✓Habilidades en recolección de requisitos y diseño de soluciones técnicas.
✓Capacidad para liderar pruebas UAT y gestionar defectos.
✓Experiencia colaborando con stakeholders de Talent Acquisition y equipos tecnológicos.
✓Dominio de documentación técnica: guías de usuario, notas de lanzamiento, casos de uso.

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WorkdayGreenhouseEightfoldHackerRankLinkedInHireRightAIUser Acceptance TestingFunctional Design DocumentsSourcing Tools

Who should you write to at Twilio?

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Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior People Technology Analyst - Talent Acquisition About the job This position is needed to gather requirements, design solutions, test functionalities, and provide configuration support across the recruit-to-hire employee lifecycle. The successful candidate will partner closely with Talent Acquisition (TA), People Technology, and business stakeholders to drive efficient and user-friendly technology solutions that support global hiring using platforms such as Eightfold, Greenhouse, Workday, HackerRank, LinkedIn, HireRight, and specialized candidate fraud and sourcing tools. Responsibilities In this role, you’ll: • Participate in requirements gathering sessions with TA and HR stakeholders to understand business processes and translate them into technical specifications. • Lead follow-up requirements gathering clarification and demos to stakeholders to ensure recruit-to-hire business outcomes are being achieved. • Analyze existing talent acquisition systems and workflows to identify areas for improvement, optimization, and fraud prevention. • Work closely with vendors and internal teams to configure, design, and implement solutions across TA platforms including Workday, Eightfold, Greenhouse, LinkedIn, HireRight, and HackerRank. • Develop detailed functional design documents and use cases tailored to candidate sourcing, screening, and onboarding. • Define test strategies, author comprehensive UAT (User Acceptance Testing) scripts, coordinate testing cycles with recruiters, and hands-on log/triage defects. • Manage and execute testing activities including system, integration, and user acceptance testing (UAT) to ensure quality delivery across the hiring tech stack. • Provide post-implementation support, troubleshooting, and continuous improvement recommendations for all TA applications. • Serve as the liaison between TA business units and People Technology Product Managers or Owners, ensuring that technology solutions meet complex hiring needs. • Maintain up-to-date knowledge of recruitment technologies, sourcing tools, and industry best practices to inform system enhancements. • Create user guides, release notes, and documentation for new features, facilitating training and knowledge t

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