Technical Account Manager

Dlocal·Buenos Airesmid

In short

→Gestiona aspectos técnicos de clientes nuevos y existentes en mercados emergentes.
→Actúa como enlace entre clientes y equipos técnicos (producto, desarrollo, ventas).
→Destaca por ser el principal contacto técnico para mercados en crecimiento con alta impacto global.

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What they ask for

✓Experiencia previa en gestión técnica de clientes o soporte técnico especializado.
✓Capacidad para comunicar conceptos técnicos a no técnicos.
✓Conocimiento de APIs y sistemas de pagos en entornos internacionales.
✓Habilidades de resolución de problemas en entornos de alta presión.
✓Inglés avanzado para comunicación con equipos y clientes globales.
✓Enfoque centrado en el cliente con orientación a resultados.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

APIsPayment SystemsTechnical SupportCustomer OnboardingCRM ToolsProduct DevelopmentSales TeamsAccount ManagementGlobal MarketsEmerging Markets

Who should you write to at Dlocal?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Why should you join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team. What’s the opportunity? We are looking for a Technical Account Manager who can be responsible for managing all technical aspects of our relationship with our customers, being the first point of contact for upcoming merchants and leading them to having the best solution that adapts to their needs. He/she will work closely with our Sales, Account Management, Product and Development teams being highly merchant-focused on the daily basis.

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