Graduate Customer Success - French Speaking

Fosphamarketing·Londonjunior

In short

→Asistente de éxito de clientes bilingüe francés-inglés en un equipo global.
→Gestiona cuentas de clientes, asegurando calidad de datos, confianza en modelos y acción sobre insights.
→Destacado: Trabajas con marcas líderes como Gymshark, Huel y Oh Polly en un entorno de crecimiento rápido.

Fluency in English required for day-to-day communication.

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The questions they'll ask you

1. ¿Cómo explicarías un informe de análisis de datos a un cliente francófono sin conocimientos técnicos?

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

✓Bilingüe francés e inglés (escrito y oral)
✓Grado universitario concluido
✓Experiencia previa en servicio al cliente, soporte técnico o éxito de clientes
✓Capacidad para analizar datos y comunicar insights claramente
✓Organización y gestión de prioridades en entornos dinámicos
✓Interés por el marketing digital, retail online y análisis de datos

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

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Who should you write to at Fosphamarketing?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Fospha is dedicated to building the world's most powerful measurement solution for online retail. For over a decade, we've helped teams make smarter decisions with full-funnel marketing insights, forecasting, and optimisation. With Fospha, every team moves faster and grows smarter. Trusted by leading brands across three continents, including Gymshark , Huel and Oh Polly, Fospha manages $4 billion in annual ad spend. We're scaling fast across London, Mumbai, and Austin – and we're now looking for Talent to join us across our Customer Success Teams. The Role You will join one of our Customer Teams, who are at the heart of the business delivering the best possible experience to our customers. • You'll join one of our customer specialist teams and work across customer accounts, becoming a trusted expert in the insight, model, and data quality that sit behind them • You'll be responsible for the customer outcomes your team owns — driving action on insight, trust in the model, and confidence in data quality — contributing to customer retention alongside the Account Manager • You'll build de

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