Graduate Customer Success

Fosphamarketing·Londonjunior

In short

→Asistir a clientes de retail online con análisis de datos y optimización de campañas.
→Gestionar cuentas clave, asegurar calidad de datos y ser punto de contacto técnico y estratégico.
→Destacado: Trabajar con marcas globales como Gymshark y Huel, gestionando $4B en gastos publicitarios.

Fluent English required for client communication and internal collaboration.

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The questions they'll ask you

1. ¿Cómo explicarías una métrica de ROAS a un cliente que no conoce análisis de marketing?

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

✓Formación universitaria en negocios, estadística o similar.
✓Experiencia previa en soporte técnico o CS, preferiblemente en SaaS.
✓Capacidad para entender y explicar datos complejos a clientes no técnicos.
✓Habilidad para manejar múltiples cuentas y priorizar tareas.
✓Compromiso con el crecimiento del cliente y resultados mensurables.
✓Disposición para trabajar en equipo en un entorno ágil y rápido.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

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Who should you write to at Fosphamarketing?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Fospha is dedicated to building the world s most powerful measurement solution for online retail. For over a decade, we ve helped teams make smarter decisions with full-funnel marketing insights, forecasting, and optimisation. With Fospha, every team moves faster and grows smarter. Trusted by leading brands across three continents, including Gymshark , Huel and Oh Polly, Fospha manages $4 billion in annual ad spend. We re scaling fast across London, Mumbai, and Austin – and we re now looking for Talent to join us across our Customer Success Teams. The Role You will join one of our Customer Teams, who are at the heart of the business delivering the best possible experience to our customers. • You ll join one of our customer specialist teams and work across customer accounts, becoming a trusted expert in the insight, model, and data quality that sit behind them <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684&qu

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