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Jobs / Zip

Solutions Manager

Zip·Londonsenior

In short

  • →Gestiona la implementación de clientes enterprise en una plataforma de compras con IA.
  • →Configuras el producto, entrenas a usuarios y coordinas equipos para acelerar el valor del cliente.
  • →Destaca por liderar procesos desde cero con enfoque en resultados y experiencia del cliente.

English speaking

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The questions they'll ask you

1. ¿Cómo has configurado un sistema P2P para una empresa global con múltiples regiones?

2. Describe un caso donde tuviste que negociar con producto/ingeniería para ajustar una solicitud del cliente.

3. ¿Qué haces cuando un cliente se retrasa en su onboarding y hay riesgo de no alcanzar el valor esperado?

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

  • ✓6+ años en compras, consultoría P2P/ERP o gestión de clientes en SaaS B2B.
  • ✓Experiencia en implementaciones empresariales globales (P2P o ERP).
  • ✓Habilidades excepcionales de comunicación y atención al detalle.
  • ✓Capacidad para trabajar con equipos de producto e ingeniería.
  • ✓Proactividad para resolver problemas y gestionar expectativas.
  • ✓Disposición para hacer lo necesario para que el cliente triunfe.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

AI agentsProcurementP2P systemsERP systemsSaaSCustomer onboardingProduct configurationStakeholder managementProject managementCross-functional collaboration

Who should you write to at Zip?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. You Will Lead onboarding for new enterprise customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems Responsible for leading the end-to-end implementation for new enterprise customers -- roll up your sleeves and build out the customer’s processes from scratch Lead training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip Proactive project management across many customers, to manage requirements and tasks across onboardings Delegate and oversee project-related activities to supporting solutions and technical consultants. Qualifications 6+ years’ experience working in one of the following roles: Procurement/Sourcing Manager, ERP/P2P Systems Consultant, or managing key customer and stakeholder relationships in a B2B SaaS company Experience leading enterprise-wide (ideally global) P2P or ERP implementations. Fantastic communication skills Extreme attention to detail and pride yourself in being incredibly proactive Experience working with product and engineering teams You’re able to push back and still make people happy Very comfortable with software configuration (not necessarily technical skills, which would be a plus) Willing to do whatever it takes to make Zip and its customers happy. Perks & Benefits At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Health, vision & dental coverage 🚠 Team building events & happy hours 🌴 Flexible PTO 💻 Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

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