Collections Administrator

Abound·Milton Keynesjunior

In short

→Administrador de cobros que gestiona cuentas vencidas usando sistemas y datos de Open Banking.
→Tareas diarias: actualización de sistemas, procesamiento de correspondencia, coordinación con terceros y evaluación de solvencia con software avanzado.
→Destacado: No se requiere experiencia previa; se ofrece formación completa en regulación y procesos.

No se requiere, pero se ofrece formación en inglés.

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What they ask for

✓Capacidad para seguir procedimientos definidos con precisión y atención al detalle.
✓Habilidades sólidas en Excel (VLOOKUP, tablas dinámicas, enlaces entre hojas).
✓Disposición para aprender sobre soluciones de deuda (PA, DMP, IVA, etc.) y regulación FCA.
✓Actitud proactiva, colaboradora y adaptable a cambios rápidos.
✓Capacidad para trabajar en equipo y cumplir SLAs y objetivos.
✓Disponibilidad para trabajar 3 días a la semana en la oficina de Milton Keynes.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Open Banking softwareCase management systemsMicrosoft ExcelFCA regulation (CONC7)DPA requirementsPayment ArrangementsDebt Management PlansIVAsTrust DeedsDROs

Who should you write to at Abound?

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About Abound We’re redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation. And we've shown it works at scale. We’ve issued over £1.3bn in loans directly to customers while delivering market-leading credit performance - for every 10 defaults the industry expects, we see only 3. We also reached profitability just 2.5 years after launch. Backed by £2bn+ of funding from top-tier investors including Citi, GSR Ventures, and Deutsche Bank, we’re recognised as one of Europe’s fastest-growing fintechs (Sifted, CNBC). Now, we’re expanding into new markets and product lines - and we’re looking for ambitious people who want to learn fast, take ownership, and grow with us. The role This is a full-time Collections Administrator role with hybrid working (minimum 3 days per week in the Milton Keynes office). The role will be responsible for managing delinquent accounts as they flow through the collections strategy. Day-to-day tasks include administration and reconciliation tasks, updating case management systems, reviewing and processing both hard copy and digital correspondence and liaising with third parties. No prior collections or financial services experience is required — we’ll provide full training on regulation, systems and processes; what matters most is the right attitude, judgement and attention to detail. g. Payment Arrangements, DMPs, IVAs, Trust Deeds, DROs, Breathing Space etc. Good Microsoft Excel skills, or a willingness to quickly get up to speed with VLOOKUP, Pivot tables, linking sheets etc. What you'll be doing Collections administration, managing delinquent accounts as they flow through the collections strategy Reconciliation of customer loans and completing admin work in line with pre-defined procedures Updating case management systems Reviewing and processing hard copy and digital correspondence Liaising with customers and their third party representatives, e.g., Field suppliers, debt collection agencies, insolvency portfolio managers Assessing customer affordability using our industry leading Open Banking software What we offer Everyone owns a piece of the company - equity 25 days’ holiday a year, plus 8 bank holidays 2 paid volunteering days per year Hybrid with 3 days a week in the office One month paid sabbatical after 4 years Employee loan Free gym membership Team wellness budget to be active together - set up a yoga class, a tennis lesson or go bouldering Find more English Speaking Jobs in United Kingdom on Arbeitnow

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