People Business Partner, GTM (Customer Experience, Implementation & Sales Development)

Brex · New York, New York, United Statesmid

In short

▸Partner de Recursos Humanos estratégico para equipos de GTM (ventas, experiencia del cliente, implementación).
▸Acompañamiento diario a líderes en desempeño, gestión de talento y diseño organizacional con enfoque en datos.
▸Destacado: Trabajar en una fintech en crecimiento rápido con cultura de alto rendimiento y visibilidad global.

Fluency in English required for full role execution.

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What they ask for

✓5-8 años como HR Business Partner, Employee Relations o función afín.
✓Experiencia probada aconsejando a líderes de alto impacto.
✓Capacidad para liderar diseño organizacional y planificación de fuerza laboral.
✓Habilidad para operar con datos y métricas de salud organizacional.
✓Experiencia en procesos de promociones, calibración de desempeño y gestión de conflictos.
✓Forte comunicación y discreción en situaciones sensibles.

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HR Business PartnerEmployee RelationsPeople OperationsOrg DesignWorkforce PlanningPerformance ManagementCompensationChange ManagementData & MetricsCross-functional Projects

Who should you write to at Brex?

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Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. People at Brex The People team builds and sustains the culture that powers Brex. We focus on talent, growth, and the employee experience — creating an environment where high-agency individuals can thrive. From hiring to development, we design systems that grow with scale and challenge people to reach their potential. It’s a team for builders, coaches, and culture-shapers. What you’ll do As a People Business Partner, you'll act as a trusted advisor and coach to senior GTM leaders and managers, helping them navigate org design, workforce planning, and change management while driving a culture of high performance. In this role, you'll also partner closely with Employee Relations, Compensation, and People Operations, and lead org design conversations that keep GTM's structure aligned with business strategy as it grows. This role is designed for someone who thrives operating at the intersection of strategic advisory and hands-on execution, and who wants to deepen their partnership with revenue-adjacent and customer-facing organizations at a fast-scaling fintech company. Where you'll work This role will be based in our New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities • Act as a trusted advisor and coach to senior leaders and managers across Customer Experience, Implementation, and Sales Development • Drive a culture of high performance by coaching leaders on setting clear expectations, delivering effective feedback, and applying performance management consistently across their orgs • Use data and org health metrics to identify trends, diagnose root causes, and recommend proactive interventions to GTM leadership • Lead org design with GTM leaders, ensuring structure and headcount plans align with business strategy and growth targets • Partner with Employee Relations on complex, sensitive employee matters, escalating themes and risks as needed while maintaining discretion and sound judgment • Support bi-annual promotion and performance calibration cycles for your client groups, ensuring rigor, consistency, and fairness in outcomes • Drive cross-functional People projects in partnership with other People Business Partners and People teams Requirements • 5-8 years of experience working in People Business Partner, Employee Relations, or other closely related functions • Demonstrated experience advising

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