Engineering Manager, Fraud & Identity Platform

Instacart · Canada - Remote (ON, AB, BC, or NS Only)Remotelead

In short

▸Liderazgo de ingenieros en plataformas de identidad y fraude para garantizar seguridad y confianza en la red de Instacart.
▸Desarrollo de sistemas críticos de autenticación, verificación de identidad y grafos de relaciones a gran escala.
▸Rol altamente colaborativo con seguridad, fraude, legal y machine learning para proteger la plataforma y cumplir regulaciones.

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What they ask for

✓Liderazgo de equipos de ingeniería backend y plataformas.
✓Experiencia en sistemas de autenticación y verificación de identidad.
✓Conocimiento en gestión de incidentes y prácticas de operación confiables.
✓Capacidad para colaborar con equipos de seguridad, fraude y legal.
✓Experiencia en desarrollo de plataformas escalables con alta disponibilidad.
✓Aptitud para mentorizar y desarrollar talento técnico.

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Who should you write to at Instacart?

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We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Fraud, Appeasement & Identity team protects the marketplace and everyone who depends on it: customers, shoppers, retailers, and brand partners. Within this team, the Identity Platform group builds and operates the core services that verify who our users are, secure their accounts, and provide trustworthy identity and eligibility signals to systems across Instacart. We're looking for an Engineering Manager to lead the Identity and Risk Platform team. In this role, you'll own a critical part of Instacart's trust infrastructure across authentication, account lifecycle, identity verification, and graph and relationship modeling, while managing and developing a team of backend and platform engineers. Your work will directly influence fraud losses, account security, marketplace integrity, and Instacart's ability to scale responsibly while meeting evolving regulatory and privacy expectations. This is a highly cross-functional, fast-moving role for a leader who enjoys building reliable platform systems, coaching strong engineering teams, and solving adversarial problems at scale. You'll partner closely with Product, Security, Fraud, Data Science, Legal, Operations, and external vendors to help shape the future of identity and risk at Instacart. About the Job • Own the vision, roadmap, and execution for Identity and Fraud & Risk platforms — spanning authentication, account lifecycle, identity verification and eligibility, identity graph signals, and fraud detection and prevention - in close partnership with Product, Security, and Fraud leadership. • Manage and develop a team of software engineers by setting clear goals, providing coaching and feedback, supporting career growth, and building an inclusive team culture grounded in accountability and high standards. • Ensure the team delivers reliable, high-quality systems by defining service health goals, improving on-call practices, leading post-incident learning, and driving long-term remediation for critical platform services. • Partner with Product, Data Science and Machine Learning, Security, Fraud Operations, Legal, and external identity vendors to design and ship business-critical initiatives such as account takeover prevention, stronger identity verification, eligibility workflows, and compliance-related capabilities. • Collaborate with senior individual contributors to define technical dir

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