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Jobs / BLP Digital AG

Client Partner

BLP Digital AG·Munichsenior

In short

  • →Partner cliente que lidera cuentas estratégicas clave en empresas de gran tamaño.
  • →Gestiona relaciones ejecutivas, equipos multidisciplinarios y resultados de negocio con enfoque en automatización de procesos.
  • →El rol es clave para la retención y expansión de ingresos, con impacto directo en la transformación digital del cliente.

Fluent English communication required

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In ~1 minute you get: who interviews you, the likely questions answered from your CV, and your CV tailored to this job. Free, no card.

The questions they'll ask you

1. ¿Cómo has estructurado un caso de valor claro para un cliente durante la implementación de una solución de automatización?

2. Describe un momento en que tuvo que actuar como escalón principal ante un desvío en el proyecto —¿qué hiciste y cuál fue el resultado?

3. ¿Cómo convences a un CFO de que una inversión en automatización es crítica antes de ver resultados concretos?

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

  • ✓Experiencia previa en roles de partner cliente o account management en SaaS o servicios de transformación digital.
  • ✓Capacidad demostrada para liderar entregas complejas en entornos de alto volumen y múltiples stakeholders.
  • ✓Habilidades avanzadas de comunicación y negociación con ejecutivos (CFO, COO, Head of Shared Services).
  • ✓Experiencia en gestión de grandes proyectos de automatización o transformación de procesos en finanzas o operaciones.
  • ✓Capacidad para construir y defender casos de valor con métricas claras (productividad, eficiencia, reducción de costes).
  • ✓Disponibilidad para viajar frecuentemente por la región DACH y asistir a reuniones presenciales en Zurich y hubs locales.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

SaaSAgentic PlatformAI AutomationEnd-to-End Process AutomationFinance & Operations ProcessesIntegration EngineersTechnical Project ManagerProject ManagersConsultantCustomer Success Engineers

Who should you write to at BLP Digital AG?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Join BLP and help make the world’s business processes autonomous! Our agentic platform helps finance and operations teams worldwide remove manual work from their core business processes, so work runs end-to-end with greater control and significant productivity gains. Today, over 550 enterprise customers use BLP across 1,300+ deployed projects. In the processes we automate, customers achieve productivity improvements of 5 to 10 times. To date, BLP remains majority employee-owned, with Goldman Sachs holding a minority stake as a growth investor. Our success is driven by deep expertise in technology and business processes, a superior product with strong product-market fit, reflected in an expanding customer base that includes Fortune 500 companies. BLP is one of Switzerland's fastest-growing SaaS scale-ups; we are now entering our next phase of growth. From our headquarters on Zürich's Bahnhofstrasse, we're expanding globally, with a growing presence across Europe and North America. Join us and help make autonomous operations the new standard. Location This is a full-time position based in Munich or Cologne. Following a comprehensive onboarding period at our HQ in central Zurich (minimum one month), you will work from your home location with regular travel to client sites across the DACH region. Team collaboration matters a lot to us. You will regularly spend time with the team in person, in Zurich and at our hubs, for team days, all-hands and offsites. These visits are financially supported by blp. Your Mission You own the client outcome on our largest strategic accounts, from the moment the contract is signed to the moment the solution is running at scale, and you carry the revenue that comes with it. Our customers do not buy software, they buy a change in how their organization runs. Automating core processes end-to-end frees capacity that was locked in manual execution. Consolidating fragmented point solutions onto one platform lowers what the process landscape costs to own. And running those processes with full transparency gives finance something it rarely has, a reliable real-time view of what is actually happening, which is what makes forecasting and financial steering possible. Delivering that on a strategic account takes a full blp team: a Senior Project Manager and Project Managers, Integrations Engineers and a Technical Project Manager, a Consultant with AI Automation Specialists, and our Customer Success Engineers. Your job is to make that team deliver for your customers, to hold the relationship at executive level while it happens, and to grow the account once the value is proven. You make sure a strategic customer gets what it was promised: a custom Academy for its teams, priority support, and whatever automation effort it takes to reach the productivity we committed to. You are not managing a queue and you are not running the project plan. You carry a focused portfolio of our largest customers, and you are the one person accountable for whether they consider blp a success. Responsibilities Own net revenue retention and expansion across a focused portfolio of our largest strategic customers. Join late-stage commercial discussions, shape the delivery approach with the Account Executive, and own the client kick-off. Hold the steering committee seat and the relationship with the client's CFO, COO or Head of Shared Services. Act as the trusted advisor and domain expert your clients call before they call anyone else. Orchestrate the functions that serve your accounts, project management, integrations, consulting and support, without managing them directly. Own the value case: set the baseline at go-live, track it, and defend it in the quarterly business review. Be the first point of escalation for your clients. Call a delivery review when a project is off track, require a recovery plan, and hold the organization to it.

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