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Jobs / Samsara

Manager II, Customer Success

Samsara · Remote - GARemotemid

In short

  • ▸Gestiona relaciones con clientes clave en operaciones físicas (transporte, construcción, etc.)
  • ▸Day-to-day: onboarding, retención, expansión de cuentas y coordinación con equipos técnicos
  • ▸Destacado: liderazgo en un equipo de éxito del cliente en una empresa pública de IoT en crecimiento

Proficiency in English required

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What they ask for

  • ✓Experiencia mínima de 4 años en gestión de clientes o éxito del cliente
  • ✓Habilidades comprobadas en onboarding y retención de clientes
  • ✓Capacidad para gestionar múltiples cuentas en paralelo
  • ✓Experiencia trabajando con equipos técnicos o de producto
  • ✓Habilidades de comunicación y negociación sólidas
  • ✓Capacidad para operar en entornos remotos con autonomía

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Samsara PlatformCRM (Salesforce)Customer Success PlatformVideo-Based SafetyVehicle TelematicsApps and Driver WorkflowsEquipment MonitoringMicrosoft Office SuiteZoomSlack

Who should you write to at Samsara?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. Pending Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below. Annual OTE Salary $125,902 — $169,280 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national

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