Enterprise Implementation Consultant

Samsara·Remote - USRemotemid

In short

→Consultor de implementación para empresas que despliegan soluciones IoT de Samsara.
→Day-to-day: gestionar relaciones con clientes, onboarding, educación en productos y asegurar adopción exitosa.
→Lo destacado: trabajar con empresas clave de transporte, logística y servicios industriales en transformación digital a gran escala.

Proficiency in English required for customer and internal communications.

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What they ask for

✓Experiencia comprobada en consultoría de implementación o soporte técnico para clientes empresariales.
✓Habilidades sobresalientes de comunicación cara a cara y por escrito con todos los niveles del cliente.
✓Capacidad para aprender rápidamente productos tecnológicos y explicarlos a ejecutivos y usuarios operativos.
✓Enfoque orientado a resultados y ambición para entregar valor empresarial a los clientes.
✓Experiencia con herramientas de gestión de proyectos o CRM (como Salesforce).
✓Disponibilidad para trabajar de forma remota en EE.UU. (excepto áreas metropolitas específicas).

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Samsara PlatformVideo-Based SafetyVehicle TelematicsApps and Driver WorkflowsEquipment MonitoringSalesforceZoomGoogle WorkspaceMicrosoft TeamsSlack

Who should you write to at Samsara?

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Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara’s Enterprise Customer Success team advises and guides our largest customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the trusted point of contact for Samsara’s strategic customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal. In this role, you will be part of our Implementation team, responsible for helping Enterprise customers deploy and adopt our IoT solutions for their fleet and industrial assets. Picking up where our sales teams leave off, you will own the customer relationship and ensure a successful deployment of Samsara's solution. Your customers span the entire range of businesses that power our economy, including trucking and transportation, food and beverage, passenger transit, utilities, school buses, and many others. All the while building relationships with the customer, helping them learn our system, and overall ensuring a successful customer relationship. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a fast-growing company from within. This role requires exceptional customer-facing communication skills, the ability to understand a customer’s business quickly, and comfort in explaining technology products to both executives and day-to-day users This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: <li style="font-family: Helvetica, Arial, sans-s

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