Senior Scaled Customer Education Specialist

Samsara · Remote - USRemotesenior

In short

▸Especialista senior en educación digital para clientes a gran escala en Samsara.
▸Diseñas y entregas programas de formación a través de webinars, sesiones en vivo y cursos por cohortes.
▸Impacto directo en la seguridad, eficiencia y sostenibilidad de operaciones en transporte, construcción y servicios móviles.

Required: Fluent written and spoken English

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What they ask for

✓Experiencia previa en educación de clientes o capacitación técnica a escala.
✓Habilidades demostradas en diseño y entrega de programas de formación digital.
✓Capacidad para explicar conceptos técnicos complejos de forma clara y accionable.
✓Experiencia trabajando con segmentos comerciales y de mercado intermedio.
✓Excelentes habilidades de comunicación, colaboración y resolución de problemas.
✓Disponibilidad para trabajar de forma remota en EE.UU. (excepto áreas metropolitanas especificadas).

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Samsara Connected Operations™Video-Based SafetyVehicle TelematicsApps and Driver WorkflowsEquipment MonitoringWebinarsCohort-based trainingDigital learning programsCustomer Success platformsCollaboration tools (no especi

Who should you write to at Samsara?

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Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Do you want to join a dynamic, creative team? Samsara's Customer & Partner Education team is looking for a trainer to help us scale our reach and customer support globally. As a Senior Scaled Customer Education Specialist focused primarily on our Scale segment (i.e. Commercial and Mid-market accounts), you'll help thousands of customers derive immediate value from our connected operations platform. Across one:many digital programs, live webinars, and cohort-based training sessions, you'll guide customers through structured learning journeys, make complex platform concepts accessible and actionable, and ensure success at every stage of their journey — across transportation, construction, field services, and the many other industries Samsara serves. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: • You want to impact the industries that run our world: Every session you deliver can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. • You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically design and deliver training that helps keep operations safe, efficient, and sustainable. • You are a natural relationship builder: Whether with customers or cross-functional teams at Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. • You are the architect of your own career: If you put in the work, thi

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