Product Lead, Collections (Líder de Producto, Cobranza)

Clara·Bogota D.C. / DC / Colombia; Mexico City / CDMX / Mexico; Sao Paulo / SP / Brazilsenior

In short

→Líder de producto para el proceso de cobranza en una fintech en crecimiento en Latinoamérica.
→Gestiona flujos de cobro, riesgo crediticio y experiencia del cliente con enfoque en automatización y cumplimiento.
→Destaca por trabajar con IA para validar ideas antes de desarrollo y contribuir con código directo.

Working proficiency in English.

In ~1 minute you get: who interviews you, the likely questions answered from your CV, and your CV tailored to this job. Free, no card.

The questions they'll ask you

1. ¿Cómo diseñarías un flujo de cobro automatizado para clientes con retraso menor a 15 días en México?

🔒 +7 more questions

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💵 USD · Remote · No visa

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What they ask for

✓5+ años en gestión de producto, con al menos 2 años liderando equipos.
✓Experiencia en productos financieros, cobranza o gestión de riesgo crediticio.
✓Capacidad para trabajar con equipos técnicos, legales y de operaciones.
✓Dominio del inglés para comunicación y colaboración.
✓Habilidades analíticas para medir impacto en KPIs como tasa de recuperación y días a resolución.
✓Experiencia con herramientas de prototipado y validación con IA.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

GitHubAI toolsfeature flagsanalytics instrumentationcollections workflowsdelinquent portfolio toolsearly delinquency signalsregulatory compliancedigital payment use casesautomated nudges

Who should you write to at Clara?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Ready to accelerate your career? Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale. Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices. We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas. What you'll do We're looking for a Product Lead, Collections to own the strategy, execution, and business outcomes for our Collections squad at Clara. In this role, you will lead a squad sitting at the intersection of credit risk, finance operations, and customer experience—ensuring we recover what's owed efficiently, compliantly, and without compromising customer trust. You will partner with senior software engineers alongside Risk, Finance, Legal, and Customer Support to drive the end-to-end collection lifecycle, lending facilities management, and delinquent portfolio tools. • Own discovery, prioritization, and business outcomes for the squad, driving impact across recovery rates, days-to-resolution, roll rates, and operational costs. • Talk to internal finance and collections teams weekly to identify friction points, automate manual tasks, and optimize internal operational tooling. • Design and iterate on collections workflows, ranging from automated early-stage nudges and digital payment use cases to late-stage escalation paths and external partner handoffs. • Manage delinquent portfolio tools, early delinquency signals, and regulatory compliance requirements across our core Latin American markets (Mexico, Colombia, and Brazil). • Prototype and validate product ideas using AI tools before committing engineering bandwidth, occasionally contributing code changes (copy, configuration, feature flags, or analytics instrumentation) through standard GitHub PRs. • Collaborate closely with engineering to support max uptime, system reliability, and rapid recovery processes. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement. Must haves • Working proficiency in English. • 5+ years in product management, with at least 2 years own

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