Trainer EMEA (German Speaker)

360Learning·Paris, RemoteRemotomid

En corto

→Entrenador pedagógico y experto en plataforma para clientes en EMEA.
→Impartes webinars (Stadium) y gestionas el Academia de Engagement a escala.
→Destacan los requisitos lingüísticos: alemán, inglés y francés impecables.

Excellent written and oral communication skills in English, German, and French

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

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¿Qué piden?

✓3+ años como entrenador o experiencia cara al cliente en Customer Success/Care
✓Habilidades probadas de escucha activa y enseñanza
✓Capacidad para comunicar ideas con claridad y concisión en escritura y habla
✓Iniciativa y enfoque orientado a resultados
✓Experiencia previa en industria del aprendizaje (deseable)
✓Dominio impecable de alemán, inglés y francés (escrito y oral)

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

Platform (360Learning)Stadium webinarsEngagement AcademyConfluenceProduct teamsCustomer Success TeamDiscovery MeetingsRTTLunch vouchersMedical insurance

¿A quién escribirle en 360Learning?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

The Trainer is our pedagogical and platform expert within the Professional Services (PS) team. Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology. You aren't a technical expert; you are a pedagogical and platform expert who ensures that clients don’t just "use" the software, but master it to drive long-term engagement. By owning our "One-to-Many" offer (Engagement Academy & Stadium webinars), you ensure that every client, from their first day of implementation, has the knowledge and confidence to make their project a success. You don't just deliver content; you develop a scalable learning ecosystem that ensures every client gets the best start possible by mastering our Collaborative Learning methodology. You will work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base. Within 1 month, you will: Master our Platform's core user experience and the Collaborative Learning methodology Become a platform expert (from a user & admin perspective) and get certified on our methodology. Shadow existing Stadium webinars and Academy workflows to understand the current "One-to-Many" engine. Connect with colleagues worldwide through virtual coffee chats and team-building activities. Within 3 months, you will: Host your Stadium webinars and receive peer feedback on your ability to drive platform engagement. Identify and execute your updates on the Engagement Academy to align with the latest product releases. Define your quarterly priorities in relation to the Support & Services roadmap with your coach. Actively contribute to our internal knowledge base (Confluence) to share best practices on platform usage and client engagement. , new webinar formats, gamification of the Academy, or localized content). Participate in Discovery Meetings with Product Managers to share insights on how clients actually use and adopt the platform. Analyze Academy completion rates and Stadium satisfaction scores to iterate on the training Catalog. Build new processes and update Confluence with the information needed for the team's daily work. Within 12 months, you will: Onboard and mentor new Trainers, teaching them how to turn platform features into compelling learning stories. ,being the internal referral for complex solution training). Develop advanced toolkits and training paths based on the most successful client use cases. The Skills Set: 3+ years of successful experience as a Trainer OR successful client-facing experience in Customer Success/Care. You are recognized for your listening and teaching skills You express your ideas in a clear and concise manner, both in writing and orally You are proactive and prefer working in a strong results-oriented culture A past experience in the learning industry is a plus You have excellent overall writing skills in a number of different styles/tones, and impeccable spelling and grammar in German, English, and French. What we offer: Compensation: Package includes base salary, a variable component and equity 📈 Benefits/ Perks : Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent. Balance: Flexible hours, full remote work possible anywhere in France 🏠 Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity.

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