Senior Community Growth Manager

Airbnb · Brazilsenior

En corto

▸Gestión estratégica del crecimiento de anfitriones en Brasil con programas como Co-Host Network y Superhost Ambassadors.
▸Diseño y puesta en marcha de campañas, eventos y herramientas de comunicación para escalar comunidades de anfitriones.
▸Destacado: Liderar programas con objetivos de negocio y métricas claras de crecimiento, retención y éxito de anfitriones.

Proficiency in English required for collaboration with global teams

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¿Qué piden?

✓Experiencia comprobada en gestión de comunidades o crecimiento de usuarios en mercados emergentes
✓Habilidades analíticas sólidas para medir y optimizar el rendimiento de programas
✓Capacidad para adaptar programas centrales a dinámicas locales en Brasil
✓Experiencia en diseño de playbooks y campañas de comunicación escalables
✓Habilidades de comunicación efectiva con anfitriones y equipos transversales
✓Proactividad para pilotar y escalar iniciativas innovadoras

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

Airbnb product offeringsCo-Host NetworkSuperhost AmbassadorsCommunity Powered GrowthCentral frameworksRegional business trendsProgram performance analysisEmail campaignsWebinarsPartnerships

¿A quién escribirle en Airbnb?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Chief Business Officer organization plays a pivotal role in driving the company’s growth and expansion efforts worldwide. Our teammates work on commercializing Airbnb’s new and existing businesses, helping Airbnb expand beyond its core offering as a place to stay. This includes recruiting and developing Airbnb’s global supply of high-quality stays, Experiences, and services, and executing Airbnb’s global in market strategy. With this focus on business strategy, quality supply and international expansion, the team is leading the way for Airbnb’s continued growth and facilitation of millions more host and guest connections. The difference you will make: The Airbnb Brazil team is looking for a Senior Community Growth Manager to launch and manage host growth programs in Brazil. These programs include the Co-Host Network, Superhost Ambassadors, and other programs in incubation. In this role, you will be part of the Community Powered Growth team within our Business organization. This team’s objective is to drive growth of Airbnb’s host population and leverage new product offerings to create additional opportunities for existing hosts. This role comes with hybrid program operations and scaled relationship management responsibilities. This role carries revenue and business performance goals. You will be responsible for designing playbooks, while adapting central frameworks to capture local market dynamics that will shape future iterations of our community programs. You will partner with our central commercial teams, community teams, sales operations and other cross functional partners to pilot new projects, tactics and/or initiatives that can be scaled into broader cross-functional programs. You will analyze program performance and insights to craft strategic plans to ensure the needs of our hosts, co-hosts, and the Airbnb business are supported. Your success in this role will be based on a variety of metrics that reflect your impact to the business. This includes the level of growth, retention, and success of the hosting business in Brazil. The ideal candidate is a strategic operator, analytical, strong content development skills, and adept at business planning for the long term while remaining nimble and adaptive to short term priorities. This includes relationship building and management within our host community. A typical day: Program Launches: • Supporting recruitment and onboarding education for new co-hosts, Ambassadors, and other hosts in these programs • Analyzing regional and territory business trends and outcomes to identify and scale growth opportunities • Designing, piloting, and testing new levers that support host growth at scale • Developing and maintaining a community forum to increase reach and feedback loops for program, product support and community support • Execution of workshops, events, webinars, partnerships and other channels to build an integrated strategy • Adapting central programs to support regional objectives Community Management: • Design and operationalize effective email and scaled communication campaigns to support lifecycle engagement and education • Serve as the primary point of contact for hosts in the Community Powered Growth progr

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