IT Support Specialist

Asana·Dublinmid

En corto

→Soporte técnico presencial y remoto para usuarios en Dublín y globalmente
→Instalación, configuración y mantenimiento de equipos Apple, Windows y ChromeOS con herramientas como JAMF e Intune
→Destacado: formas parte del onboarding y experiencia de bienvenida del usuario, no solo el soporte reactivo

Experiencia en equipos distribuidos requiere comunicación en inglés

En ~1 minuto te damos: quién te entrevista, las preguntas probables con respuestas desde tu CV, y tu CV adaptado a esta vacante. Gratis, sin tarjeta.

Las preguntas que te van a hacer

1. ¿Cómo has gestionado el despliegue de 20 laptops nuevas usando JAMF o Intune en un entorno empresarial?

🔒 +7 preguntas más

Sin tarjeta. Subís tu CV y en ~1 minuto tenés el dossier completo.

🎧¿Llegás a la entrevista? Llevá el copiloto. Nuestra extensión escucha la entrevista en vivo y te muestra anclas de 3-4 palabras desde tu CV y tu preparación — mirás, conectás, hablás. Gratis. Ver la extensión →

💵 USD · Remote · No visa

¿No encontrás lo que buscás? Probá Micro1

Micro1 te ubica directo en empresas de EE. UU. que pagan en USD. Un solo proceso de vetting, múltiples ofertas — sin aplicar en frío.

Que Micro1 te matchee →

📬Vacantes elegidas para TU CV, cada mañana por WhatsApp. Gratis: escribí “vacantes” y el bot te manda tus matches del día. Suscribirme →

¿Qué piden?

✓Experiencia en soporte técnico con hardware Apple, Windows y ChromeOS
✓Habilidades básicas en AV y red (WiFi, VPN, videoconferencias)
✓Experiencia con sistemas de ticketing como Zendesk o Asana
✓Capacidad para levantar equipos pesados (50+ libras)
✓Actitud proactiva y orientada al servicio
✓Trabajo en equipo en entornos distribuidos

¿No cumplís todo? Es lo normal — tu dossier gratis te dice qué gaps tenés y cómo cubrirlos en la entrevista.

AsanaZendeskJAMFIntuneABM (Apple Business Manager)WindowsmacOSChromeOSWiFiVPN

¿A quién escribirle en Asana?

Tu dossier gratis identifica a las personas que te entrevistarían — con su background, qué valoran y cómo escribirles para destacar antes de aplicar.

Asana is seeking an experienced IT Support Specialist for our growing office in Dublin, Ireland. In this role you will provide critical holistic support of the Dublin office in addition to supporting Asanas globally through ticketing and Slack. You are someone who asks questions, is confident in not knowing everything, and would rather collaborate with others than go it alone. You are crisp and detail oriented, but able to work outside of the boundaries when necessary. On top of your proven history of success, you have a passion for technology and, like us, you value hard work and fun in equal measure. What you’ll achieve • Provide in-person support for users in the IT Lounge • Respond to user requests via standard support tools like chat and ticketing systems • Troubleshoot hardware and software problems with Apple, Windows, and ChromeOS products, including desktop and laptop hardware • Build and deploy new laptops using standard deployment tools like JAMF, Intune, ABM (Apple Business Manager), etc • Participate in the IT on-boarding experience and IT welcome sessions • Manage system access for Asana’s users • Deploy and support software to end-users • Help to maintain functionality in conference rooms and all-hands spaces • Manage hardware and software inventory About you • Experience in IT support roles that includes • Hardware troubleshooting experience on common business systems including Apple, Windows, and Chromebooks. • Basic AV and networking skills, including an understanding of video conferencing, WiFi, VPN, etc • Experience with being part of a distributed team, whose main HQ might be in another location • Experience using and managing ticket-based enterprise workflow management • systems, particularly Asana, Zendesk or similar • A positive, service-oriented attitude • Solid problem solving skills • Ability to lift heavy equipment (50+ pounds) as needed What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between €48,000 - €51,750 . The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits.&nbs

¿Buscando algo parecido?

Dejá tu email y te avisamos cuando salgan vacantes que coincidan con tu perfil.

No apliques sin prepararte

Investigamos quién te entrevista, adaptamos tu CV y te ensayamos en vivo — gratis la primera.