CRM Marketing Associate – Lifecycle Marketing & Retention

Cookunity · Argentina (Remote); Latam (Remote); Lima, Lima Province, Peru; São Paulo, São Paulo, BrazilRemotejunior

In short

▸Asistente de marketing CRM especializado en retención y ciclo de vida del cliente.
▸Diariamente implementas correos, SMS y notificaciones push usando Braze, coordinas con equipos técnicos y de diseño.
▸El diferenciador: impacto directo en la retención de usuarios en una plataforma con 50 millones de comidas entregadas al año.

Fluency in English required for internal collaboration and documentation.

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What they ask for

✓Experiencia con CRM y plataformas de mensajería (Braze, Mailchimp, Klaviyo, etc.)
✓Capacidad para crear segmentos de clientes y gestionar campañas automatizadas
✓Habilidades organizativas y gestión del calendario de marketing
✓Comunicación clara para redactar briefs y coordinar con ingenieros, producto y datos
✓Proactivo y orientado a resultados
✓Familiaridad con procesos de análisis y reporting de campañas

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

BrazeCRMEmailSMSPush NotificationsIn-App MessagesData AnalyticsEngineeringProductMarketing Calendar

Who should you write to at Cookunity?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

About CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you’ve found the right job posting. About the Team: This is a unique opportunity to join a collaborative, growing CRM team that has real impact on business performance. You will be working alongside our CRM team, comprised of Sr Director of CRM, Lifecycle Marketing Manager, Lifecycle Marketing Lead, and other CRM associates and coordinators. You will report directly to the Director of CRM. We are DO’ers! Every member of the CRM team embodies a strong bias toward action. The role: The CRM Associate – Lifecycle Marketing & Retention will help support the CRM team to plan, implement, schedule, and execute timely email, SMS, push notification, and in-app messages to our Lifecycle efforts , while collaborating with the CRM team on communication strategies, accurate execution of campaigns, and follow-up analysis. Responsibilities: • Own implementation of emails, SMS, push notifications (both ad hoc and automated), and building of customer segments in our CRM platform (Braze) for our Lifecycle efforts, efforts • Maintain the CRM marketing calendar and Roadmap. • Support upkeep of weekly performance reporting • Assist in cross-functional (engineering, product, data teams) communication between the CRM team and internal stakeholders/dependencies, including but not limited to: • writing briefs for emails, push notifications, SMS, and in-app messages • collaboration with data/analytics team to classify/categorize campaigns for lifecycle dashboards/reports • coordinating copy and design work to ensure deadlines are met <li style="font-family: helvetica, arial, sans-seri

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