Account Servicing Specialist

Trueml · Lenexa, Kansasjunior

In short

▸Especialista en servicio a cuentas que maneja interacciones con consumidores sobre deudas.
▸Día a día: comunica con deudores, guía procesos de resolución, actualiza datos y apoya decisiones con inteligencia artificial.
▸Destacado: trabajas con modelos predictivos de IA avanzada para personalizar experiencias de pago.

Fluency in English required for client interactions and documentation.

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What they ask for

✓Formación básica en finanzas, atención al cliente o áreas relacionadas.
✓Habilidades de comunicación claras y empáticas con deudores.
✓Capacidad para manejar múltiples tareas bajo presión.
✓Disponibilidad para trabajar en turnos, incluyendo fines de semana.
✓Dominio del inglés para interacciones con clientes y documentos internos.
✓Conocimiento básico de herramientas digitales y sistemas CRM.

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Who should you write to at Trueml?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

Why TrueAccord? TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process. With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.

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