Merchant Onboarding Manager

Adyen·San Franciscomid$7,500–$10,417 USD/mo

In short

→Gestiona el proceso de incorporación de comerciantes en Adyen, desde el handover comercial hasta la operatividad.
→Trabajas con ventas, cumplimiento y compliance para solucionar acuerdos complejos y acelerar onboarding.
→Destaca por equilibrar requisitos legales con oportunidades comerciales en un entorno global y ágil.

Fluent in English

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What they ask for

✓5+ años en comercial, cumplimiento o gestión de proyectos.
✓Capacidad de gestionar procesos complejos de principio a fin.
✓Habilidades sólidas para trabajar con múltiples equipos y regiones.
✓Comprensión de la aceleración comercial y cumplimiento regulatorio.
✓Experiencia previa con Salesforce (preferible).
✓Inglés fluido como idioma principal.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

SalesforceAdyen platformComplianceUnderwritingAccount ManagementSales ManagementData analysisProcess improvementRegulatory updatesMerchant operations

Who should you write to at Adyen?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Merchant Onboarding Manager We are looking for a Merchant Onboarding Manager to join our Merchant Operations department. You will work closely with Sales Management, Compliance, Underwriting, Account Management, and other teams to guide merchants through the early stages of onboarding onto the Adyen platform. In this role, you will own the onboarding lifecycle from commercial handover to operational readiness. You will design solutions that balance compliance requirements with commercial opportunities, working directly with Compliance to ensure complex deals are set up for long-term success. You will also streamline operational steps between commercial teams and onboarding, ensuring a consistent, high-quality experience for merchants. What you’ll do • Understand Adyen’s product offering and advise merchants or Commercial teams on how to best leverage it. • Partner with Sales Management and Compliance to shape onboarding solutions for complex deals. • Consolidate operational touchpoints into a streamlined process to reduce friction for commercial teams. • Drive decision-making and transparency through data analysis and insights. • Act as a consultative partner to Sales, Account Management, Compliance, and prospects, ensuring alignment between merchant needs and internal processes. • Interact with merchants as needed to ensure accurate setup and a seamless launch. • Educate internal teams on relevant regulatory and procedural updates. • Contribute to process improvements that support global scalability. About you • 5+ years experience in commercial, compliance, project management, or related fields. • Strong people skills and the ability to build relationships across teams and regions. • Comfortable owning complex processes end-to-end in a fast-paced environment. • Commercial acumen • Able to balance compliance requirements with commercial priorities. • Fluent in English; additional languages are a plus. • Prior Salesforce experience is preferred. The base salary for this role in San Francisco is: $90,000-$125,000. The compensation package also includes equity (RSUs). Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? En

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