Customer Care Specialist - Spend -German Speaker

Perk·Berlinjunior

In short

→Especialista en atención al cliente para clientes en Alemania, Suiza y Europa.
→Resuelves consultas por correo, chat y teléfono; documentas casos y colaboras con equipos internos.
→Destacado: trabajas con una plataforma global de gestión de gastos y viajes, impactando directamente la productividad empresarial.

Fluency in English is required

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What they ask for

✓Fluidez en alemán e inglés
✓Experiencia previa en atención al cliente con alta rotación de consultas
✓Enfoque estructurado y detallista
✓Conocimientos básicos en finanzas o contabilidad (deseable)
✓Capacidad para manejar múltiples tareas simultáneas
✓Habilidad para documentar y rastrear casos hasta su resolución

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

emailchatphoneticketing systeminternal knowledge baseSaaS platformexpense management softwaretravel booking toolsinvoice processingcross-functional collaboration

Who should you write to at Perk?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 12,000 companies worldwide, including Bolt, GoCardless, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem . Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. com to learn more. About the Role Join Perk as a key member of our Customer Care team, where you will play a pivotal role in delivering exceptional customer experiences. As a representative of Perk, you’ll help resolve a variety of inquiries, provide insightful support, and ensure every interaction contributes to our commitment to excellence. In this role, you’ll collaborate with cross-functional teams and learn our ever-evolving product suite, helping customers navigate their needs while upholding our values of transparency, empathy, and efficiency. What we offer Receive competitive compensation and equity ownership in Perk Rest and recharge with our generous allocation of vacation days plus public holidays Take control of your physical health with your choice of private healthcare or a gym allowance Know that your loved ones are protected financially through your Life Insurance if the worst were to happen Join our unforgettable Perk events, including our spectacular annual summer party Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones Make your money go further with our flexible compensation plan Focus on your family with 17 weeks’ paid parental leave during your child’s first year Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes Broaden your horizons with up to 20 "Work from Anywhere" days per year Nurture your language skills with in real-life English, Spanish and Catalan lessons

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