Senior Manager, Infrastructure Operations and Compliance

Cloudflare · Hybridsenior

In short

▸Liderazgo de operaciones e infraestructura física en 750+ data centers globalmente.
▸Gestión de seguridad, acceso y cumplimiento normativo (SOC 2, ISO 27001, FedRAMP, etc.) con enfoque en auditorías continuas.
▸Líder clave para mejorar procesos con herramientas y AI en entornos de escalabilidad masiva.

Fluency in English required for day-to-day operations and collaboration.

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What they ask for

✓Liderazgo de equipos multidisciplinarios en operaciones y cumplimiento.
✓Experiencia sólida con cumplimiento de normas internacionales (SOC 2 Type II, ISO 27001, FedRAMP, ISMAP, IRAP).
✓Conocimiento profundo de operaciones de data centers, colocation y red física.
✓Capacidad para gestionar incidentes 24x7 y mantener disponibilidad del sistema.
✓Experiencia en gestión del ciclo de vida de hardware y acceso físico a instalaciones.
✓Iniciativa para implementar procesos inteligentes y herramientas asistidas por IA.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Data Center ColocationNetwork ArchitectureHardware OperationsIncident ResponseCircuit ManagementPhysical Access ControlAudit ReadinessSOC 2 Type IIISO 27001FedRAMP

Who should you write to at Cloudflare?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin Position Overview Cloudflare is looking for a Senior Manager to lead a unified Infrastructure Operations function spanning physical network reliability, operational security, and global regulatory compliance across 750+ data center sites in 125+ countries. The leader in this role ensures 24x7 operational availability of Cloudflare's network infrastructure through incident response, hardware break-fix, circuit management, and physical hardware lifecycle operations. This leader also owns physical access control policy and administration, periodic access reviews, and evidence-based compliance delivery across SOC 2 Type II, ISO 27001, FedRAMP, ISMAP, and IRAP. You will lead two teams, setting organizational direction, building talent, and being accountable for outcomes across the full lifecycle of Cloudflare's physical infrastructure: from how hardware is deployed and maintained, to how access is controlled and reviewed, to how assets are securely retired and evidenced for audit. The breadth of this scope demands a leader who can hold the org-level tensions, speed versus rigor, global scale versus precise detail, partner dependency versus uncompromising standards, without losing either end. You will bring credibility across both dimensions of this role. On the infrastructure side, a strong grasp of data center colocation environments, network architecture, and hardware operations as well as the judgment to lead managers and teams who live in that world every day. On the compliance side, the organizational instinct to maintain audit readiness continuously, not just at cycle time, and the stakeholder fluency to navigate relationships with GRC, government auditors, and strategic global partners. Above all, you will bring a bias toward building smarter processes, better tooling, and AI-assisted operations that multiply your team's capacity as Cloudflare's footprint continues to grow. What You'll Do Team Leadership • Lead two teams, the Operations team and the Security and Compliance team. • Set goals, develop talent, and build a culture of operational excellence and compliance-consciousness across both functions • Hold both teams to shared SLAs and quality standards, balancing the urgency of 24x7 incident resp

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