Principal Presales Engineer - ISV

Twilio · Remote - USRemote

In short

▸Ingeniero de pre-venta principal que guía a clientes ISV en arquitecturas técnicas con Twilio.
▸Días típicos: demostraciones, diseño de soluciones, discovery técnico y apoyo a ventas con ejecutivos y desarrolladores.
▸Destacado: rol de liderazgo técnico autónomo, con impacto en decisiones arquitectónicas y ventas de alto nivel.

Proficiency in English required for customer and internal collaboration.

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What they ask for

✓Experiencia líder en ingeniería de pre-venta o arquitectura técnica en entornos B2B.
✓Capacidad para liderar demostraciones técnicas complejas y propuestas de diseño a altos ejecutivos.
✓Habilidades avanzadas de comunicación y relaciones con clientes técnicos y no técnicos.
✓Experiencia demostrada con APIs de comunicaciones (voz, texto, video) en entornos de clientes.
✓Capacidad de trabajar de forma autónoma en oportunidades complejas sin supervisión directa.
✓Conocimiento profundo de productos de comunicaciones de Twilio y su ecosistema ISV.

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Twilio Communications ProductsAPIsProof-of-ConceptRFPTechnical PresentationsArchitecture DesignProduct DemonstrationCustomer DiscoveryEnablement SessionsCross-functional Collaboration

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Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join us as our next Principal Presales Engineer on Twilio’s ISV team! About the job This position is needed to enable our customers to build the future of communications. The Principal Presales Engineer is a critical part of the sales team focused on our ISV segment. Twilio’s Principal Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. As a Principal Presales Engineer you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Solutions Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product. Responsibilities In this role, you’ll: • • Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions. • Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs. • Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges. • Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders • Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowled

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