Senior Customer Engineer, Central Territory - Toronto, Canada

Cloudflare·Hybridsenior

In short

→Ingeniero de clientes senior que guía clientes enterprise desde la prueba técnica hasta la implementación y expansión.
→Días típicos: arquitectura técnica, resolución de problemas complejos, colaboración con equipos de ventas y producto usando IA para acelerar procesos.
→Destacado: el rol es de responsabilidad directa sobre el éxito del cliente y lleva cuota técnica, con fuerte enfoque en IA y automatización.

Fluent English required (written and spoken)

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What they ask for

✓Experiencia comprobada como ingeniero de cliente o rol técnico en empresas de tecnología o servicios en la nube.
✓Capacidad demostrable para diseñar arquitecturas de red y de aplicaciones a gran escala.
✓Habilidades probadas en comunicación técnica clara con clientes y equipos interfuncionales.
✓Conocimiento profundo de tecnologías de Internet como DNS, HTTP, TLS, CDNs y seguridad web.
✓Experiencia en el uso de herramientas de IA para mejorar eficiencia operativa en soporte técnico o implementación.
✓Capacidad de trabajar de forma independiente y con alta autonomía en un entorno en rápido crecimiento.

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Cloudflare Products (CloudflarAWSAzureGCPDNSHTTP/STLS/SSLCDNAPIsPython

Who should you write to at Cloudflare?

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About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Toronto, Canada About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value arc

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