Account Manager

Adyen·Shanghaisenior

In short

→Gestion de clientes enterprise clave en APAC, enfocado en crecimiento y estrategia de pagos.
→Trabajo diario: relaciones con executives, cross-selling, insights comerciales y coordinación global.
→Destacado: requisito obligatorio de experiencia reciente con mercados chinos y domínio de inglés técnico.

You can confidently use English on a day-to-day basis for technical conversations (e.g. pi

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What they ask for

✓6+ años gestionando clientes enterprise (B2B) en entornos complejos.
✓Experiencia reciente con mercados chinos (últimos 2 años).
✓Inglés fluido para conversaciones técnicas y colaboración global.
✓Experiencia comprobada en crecimiento de cuota de mercado y ventas cruzadas.
✓Dominio del mandarín (nativo o equivalente).
✓Capacidad de viajar a nivel nacional e internacional.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Adyen platformpaymentscross-border merchantse-commercegamingOTAstreaming servicesShare of walletcross-sellingupselling

Who should you write to at Adyen?

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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Account Manager We’re looking for an experienced and proactive Account Manager to help reach our APAC ambitions. As part of the commercial team, you will be managing key account relationships across multiple industries and channels for our cross-border merchants. You are responsible for driving growth through increasing the share of wallet, cross-selling & upselling, bringing valuable insights, and building strong relationships with our largest enterprise merchants and key contacts. The ideal candidate is a born networker with a sharp commercial acumen, who thrives in a fast-paced, diverse and entrepreneurial environment. You will strive to understand the unique needs of a merchant and provide them with payments expertise and guidance to help them grow What you'll do • Be fully responsible for the success and satisfaction of your merchants • Drive growth through increasing the share of wallet, cross-selling & upselling, bringing valuable insights, and building strong relationships with key contacts • Build and sustain relationships with key merchant stakeholders, and leverage those relationships to drive the best possible merchant experience • Assess, clarify, and validate customer needs on an ongoing basis. You'll deliver expertise, education, and guidance to merchants as they craft and execute their payments strategy.Coordinate any internal project regarding your merchants • Work and collaborate with colleagues in the global Adyen team Who you are • At least 6 years of experience managing enterprise level clients (B2B) in a complex environment. • Recent experience working with Chinese merchants over the past 2 years • Commercial experience (e.g. sales or account management) or experience in payment/ financial industry is highly preferred. Otherwise, you have a track record of winning share of wallet, cross selling & upselling deals for digital and retail clients (such as e-commerce, gaming, OTA, streaming services etc.) • You can confidently use English on a day-to-day basis for technical conversations (e.g. pitching to merchants, internal discussions with global teams, etc.) and are native in Mandarin. • You're an excellent communicator who can build relations at all levels. • You're interested in pushing boundaries and creating value in the payment space. • You can work seamlessly with a global, multicultural team. • Able to travel domestically and internationally as part of the role. Please note that this role is a full-time position in Shanghai. It will require a relocation in case you live outside of Shanghai. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voi

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