Global Operations Specialist

Flexport · Los Angeles, California, United Statesjunior

In short

▸Ejecutar envíos marítimos y aéreos desde origen hasta destino en Norte América.
▸Garantizar calidad de datos y cumplir plazos con foco en el cliente y procesos estándar.
▸Oportunidad de crecimiento rápido, expansión internacional y participación en equipos fundadores.

Proficiency in English required

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What they ask for

✓Título universitario o asociado, o 1+ año de experiencia relevante.
✓Mindset centrado en equipo y compromiso con resultados colectivos.
✓Habilidades sólidas de comunicación escrita y verbal.
✓Atención al detalle en entornos rápidos y exigentes.
✓Capacidad para trabajar de forma autónoma y con seguimiento a procesos.
✓Compromiso con la calidad de datos y cumplimiento de SOPs, KPIs y SLAs.

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Flexport PlatformExcelEmailSlackZoomSOPsKPIsSLAsData IntegrityClient Shipment Tracking

Who should you write to at Flexport?

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About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Global Operations Specialist Help our customers improve their global supply chains The Opportunity: At Flexport, we know global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. Flexport today connects more than 10,000 clients, both consignees and shippers, across 112 countries. Our role is to help businesses of all sizes find the global trade solutions that will empower their success. Now more than ever, customers need our support to survive and win in 2025. Their success is our success. We work back from what’s best for them to find a solution. That’s why we are building the Platform for Global trade - a strategic model combining customer centricity, supply chain expertise, advanced technology, and data analytics. As a Global Operations Specialist, you are responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency. As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure. You will: • Be responsible for executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination. • Maintain communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit. • Work and communicate cross-functionally within Flexport • Be a part of the frontline groups ensuring the highest standard of Flexport quality: shipments move on time and exceptions are handled appropriately. • Use metrics to spot opportunities to improve and deliver great performance in your role. • Own the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules. • Consistently follow Standard Operating Procedures (SOPs) to ensure that your work satisfies internal Key Performance Indicators (KPIs) and Service-Level Agreements (SLAs) in line with productivity goals. You should have: • Bachelor's/Associate's degree OR 1+ year of relevant experience preferred. New graduates are encouraged to apply! • Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations. • Strong written and verbal communication skills. • Strong attention to detail in a high-energy, fast-paced env

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