Team Lead - Account Management

Adyen·Shanghailead

In short

→Liderazgo de un equipo de gestión de cuentas en China para crecer ingresos y relaciones con clientes estratégicos.
→Enfocado en consultoría comercial, desarrollo de equipo, negociación de contratos y alineación con estrategia global de pagos.
→Destaca por tener una red sólida en fintech/pagos en China y ser un líder inspirador con visión estratégica.

Proficiency in English is required for communication with global teams and executives.

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What they ask for

✓Liderazgo demostrado de equipos de gestión de cuentas
✓Experiencia sólida en crecimiento de ingresos y expansión de cartera en clientes enterprise
✓Red consolidada en el ecosistema de pagos/fintech en China
✓Habilidades avanzadas en consultoría comercial y negociación de contratos
✓Capacidad para trabajar con ejecutivos y liderar discusiones técnicas estratégicas
✓Experiencia en colaboración interdepartamental para influir en innovación de producto

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

paymentsdatafinancial productsmerchant relationshipsrevenue growthshare of walletupsellingcross-sellingexecutive engagementproduct roadmap

Who should you write to at Adyen?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead, Account Management We’re looking for an experienced and inspirational leader to join the Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic merchant relationships and payments revenue. You excel in driving revenue, streamlining operations, fostering collaboration, and engaging with executives. As a key contributor in our China business, you'll help shape our culture and team environment, creating future leaders for Adyen. You'll encourage growth by helping the team increase wallet share, cross-selling, upselling, and building strong relationships with enterprise merchants. The ideal candidate is a born networker with a sharp commercial acumen, who thrives in a fast-paced, diverse and entrepreneurial environment. You'll help manage relationships with merchants across multiple industries and understand the unique needs of a merchant, while providing them with payments expertise and guidance to help them grow. What you’ll do • Drive commercial growth by providing advice and strategic consultation for your team members on best practices to increase share of wallet, upselling and cross selling, building strong relationships, and bringing valuable insights to your merchants. • Set clear individual and team goals focused on revenue growth, report on performance and metrics at an executive level; • Create an inspiring and collaborative environment with an open feedback culture, motivate team members and encourage creativity while understanding training needs; • Provide coaching in areas as strategic account planning, contract negotiations, product roadmap discussions, and executive engagement; • Provide strategic and consultative advice to help influence and full-fill the global payments strategy of enterprise companies; • Collaborate cross-functionally to communicate merchant needs and feedback, impacting Adyen’s product innovation and development, and delivering merchant projects; • Serve as a thought leader and extensive source of knowledge for your colleagues in the account management team and other company departments; • Proactively foster a positive working environment for our business and maintain good relationships with external and internal stakeholders. Who you are • You're a dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial drive; • You have a strong network in the payment/fintech industry in China • Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management; • Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions; • Highly skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals; • Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results. Requirements</s

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