Team Lead, Project Operations Management

Adyen·San Franciscolead$15,833–$19,167 USD/mo

In short

→Liderazgo de un equipo de gestores de operaciones de proyectos en lanzamientos globales de clientes.
→Gestión diaria de equipos, mejora continua de procesos y apoyo en desafíos técnicos y operativos complejos.
→Requiere presencia en oficina 3 días a la semana y viajes internacionales.

Must be willing to work in the office 3 days a week

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What they ask for

✓Experiencia mínima de 5 años gestionando equipos de alto rendimiento.
✓Conocimiento profundo en gestión de proyectos para clientes enterprise a nivel global.
✓Capacidad para liderar cambios de procesos y establecer herramientas eficientes.
✓Habilidades demostradas en coaching, evaluación de desempeño y fijación de objetivos.
✓Capacidad de colaborar con equipos globales y construir relaciones sólidas.
✓Disponibilidad para trabajar en oficina 3 días a la semana y viajar internacionalmente.

Don't tick every box? That's normal — your free dossier shows your gaps and how to cover them in the interview.

Project ManagementGlobal RolloutsIn-Person Payments (IPP)PlatformsCard Issuing ProgramsFinancial ServicesStakeholder LiaisonProcess ImprovementChange ManagementCross-functional Collaboration

Who should you write to at Adyen?

Your free dossier identifies the people who'd interview you — their background, what they value, and how to reach out so you stand out before applying.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead, Project Operations Management We’re looking for an experienced and motivated leader to join us to guide a team of Project Operations Managers (“POM”). Our Project Operations Managers focus primarily on the delivery and execution of complex global rollouts for our customers and ensure they go live with the Adyen solution in the quickest and most sustainable way possible. Our project management approach is very hands-on: the team has extensive product knowledge about our different solutions and is able to liaise with internal and external stakeholders to ensure successful rollouts. Project Operations Managers work on innovative complex projects ranging from In-Person Payments (IPP), Platforms, Card issuing programs and financial services. What you'll do: • Lead a team of Project Operations Managers to deliver a great customer experience and get customers live efficiently, with Business As Usual processes that scale well. Act as a partner and escalation layer for the team, helping to navigate complex projects and technical challenges. • Create an inspiring and collaborative team environment with an open communication and feedback culture. • Scaling up the team while preserving the Adyen formula and ensuring our unique culture is fostered. • Drive continuous improvement, understanding what works today and leveraging ideas and insights to make the process better • Ambassador of change; help lead the charge of new initiatives • Collaborate with other teams and drive initiatives to grow the (global) POM organization, in size, quality and scalability • Help define and execute strategic initiatives with the goal of advancing our function Who you are: • A seasoned manager who has experience in managing a high performing, senior, team (at least 5 years with direct reports); this will include performance review, coaching, setting goals and objectives. • Project Management acumen, have worked with enterprise customers within a large global company • A proven track record of helping drive global process change, setting up tools and implementing procedures • A self starter, you have worked in an environment where you see a problem, you take the initiative to solve a problem • Ability to collaborate seamlessly with a global team and build strong relationships • Clear understanding of the challenges of global commerce and the various components that are required of a client to be successful across different regions. • Must be willing to work in the office 3 days a week (this is not a remote position) • Must be willing to travel, both domestically and internationally where required Please note that this role is a full-time position in San Francisco. The annual base salary range for this role is $190,000 - $230,000; to learn more about our compensation philosophy, please click here . Our Diversity

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